MINIMUM STAYS                                                                                                       
AWe have a 2 night minimum stay. If you require a one night stay we may be able to accommodate your request but a $35 cleaning surcharge will be requested. Please contact us via email or phone to discuss availability.

IMPORTANT HOLIDAY INFORMATION
Winter holiday reservations (15 December to 15 January) are non-refundable after Sept 25th. Merrie Monarch reservations are non-refundable after Feb 1.

PAYMENT AND CANCELLATION
We reserve the right to charge a deposit to your credit card equivalent to a 1 night stay of room night and tax at the time of booking. The balance of any incidental charges will be processed within 7 days of your arrival. If we do not take a deposit, we will charge the full amount to your credit card within 7 days of your arrival. We accept Visa and MasterCard. For cancellations more than 2 weeks prior to check-in, there is no penalty (except during holiday periods listed above). Cancellations between 1 and 2 weeks of arrival will incur a penalty equal to 10% of the total cost of your stay. We do not accept cancellations within 7 days of arrival. In extraordinary circumstances, we may allow you to postpone your stay. Holidays are an exception to this policy, please see holiday information.


CHECK IN TIME
We recommend to check-in between 4 and 6 your first time to the property. If you are unable to check in at that time, you must contact the innkeeper, Theresa 808-430-4647 to arrange for early or late check-in. Failure to do so can result in cancellation of your reservation. Please be aware that there are no streetlights in Volcano and it is difficult to find your way around at night. Please try to coordinate your schedule so you can check-in prior to sunset.

POLICIES

LOCATION
Volcano Acres Tree House located in the quaint village of Volcano, Hawaii. Built lovingly on a hand-cleared lot to preserve as much of Hawaii’s rainforest as possible, this beautiful custom home offers a unique rental experience.  Even though it feels like you are secluded and miles from town, we are just a few minutes to the entrance of Hawaii Volcanoes National Park and minutes from the center of town. Volcano is 27 miles from the Hilo airport and 96 miles from Kailua Kona. Our central island location makes it a perfect home base for day trips and adventures. Ocean sports, hot springs, waterfalls, farm and cultural tours, hiking, museums, golf and great dining are only a short drive away.  In the evening you will return to a peaceful, cool, rainforest retreat where you can snuggle up under a cozy comforter and awake to a symphony of forest songbirds instead of road noise or a maid pounding on your door.

THE SPIRIT OF ALOHA
At Volcano Acres Tree House the Spirit of Aloha can be found where ever you want to find it! Relax in our tropical rustic luxe inspired rooms and plan your adventure through Hawaii Volcanos National Park and the surrounding areas.  Stroll the property grounds, talk a walk through the neighborhood or watch the stars from your lanai! Join other guests on the large deck to relax in the Pacific Island “Man Room”. Spend quiet time with your partner or just be lazy. This is your vacation, enjoy it your way!  

ISLAND STYLE

The Guest Cottages at Volcano Acres Treehouse incorporates a laid back luxury of old Hawaiiana with a Swiss Family Robinson-like feel.  Combining traditional furnishings with island style elements we reflect on different architectural history of the islands in each room.  Dark, tropical woods such as mahogany, teak, rattan and cherry are combined with native tropical motifs such as fruit, flowers and palms.  Nature inspired ceramic tiles along with Maple and Chocolate Eucalyptus hardwood cover the floors.  Open beam ceilings in the top floor room add to the rustic elements of old plantation living.  Quality mattresses made of latex and bamboo ensure a peaceful night’s sleep.  Fine linens, fluffy towels and a range of spa amenities help soften the look to provide a feeling of casual comfort. Rent the whole house or just part, it all depends on your budget! Just the two of you? Rent just the Tree Top Suite. Traveling with family or friends? Hale Hapu'u can accommodate an additional 4 guests. There is something for every budget!







ABOUT THE TREE HOUSE